Last Updated: July 1, 2025
At Haian County Shule New Medical Materials Co., Ltd., we are committed to delivering your orders safely, efficiently, and on time. Please review our shipping policy below for details.
1. Shipping Locations
We ship both domestically within China and internationally to most countries. For any region-specific concerns, please contact us directly at info@haianshule.com.
2. Processing Time
- Standard production lead time: 7–15 business days, depending on order quantity and customization requirements.
- In-stock items: Usually shipped within 3–5 business days.
We will notify you of any delays or special circumstances.
3. Shipping Methods
We offer flexible shipping options, including:
- FOB / CIF / EXW terms (as per Incoterms)
- Sea freight, air freight, or express courier (DHL, FedEx, UPS, etc.)
- Bulk container or palletized shipment for large orders
Customers may also arrange their own forwarder if preferred.
4. Shipping Costs
Shipping costs vary based on destination, shipping method, and order size. The final shipping fee will be confirmed in the quotation or proforma invoice.
5. Tracking & Delivery
Once the goods are shipped, we will provide:
- Tracking number or Bill of Lading
- Estimated delivery time
- Export documents (invoice, packing list, CO, etc.)
We assist with customs clearance documents upon request.
6. Risk & Responsibility
- Risk transfers to the buyer upon shipment, depending on agreed Incoterms.
- We ensure proper packaging and inspection before delivery.
- For damage or loss during transit, please contact the carrier directly and notify us within 5 working days.
7. Contact Us
If you have any shipping-related questions or requests, please reach out:
📧 Email: info@haianshule.com